Request an Active Rental List
You can request an up-to-date list of all equipment currently rented by your facility. This list can help confirm which items are active and being billed, including beds, mattresses, and other rented equipment.
Information to Include in Your Request
- Facility name
- Facility city and state
- Your name and contact information
- The date of a previous rental list, if applicable
- Any specific equipment or facility locations you would like reviewed
If Your Facility Has No Active Rentals
If there are no active rentals associated with your facility account, the rental list will show that there are no currently active items. This means no equipment is listed as actively rented under the account at the time of review.
If Picked-Up Equipment Still Appears on a Rental List
If a bed, mattress, or other item was picked up but still appears as active or billed, please report it for review. To help us investigate, provide the following information:
- Equipment type and quantity
- Asset, serial, or rental agreement number, if available
- Pickup date or approximate pickup date
- Facility area or room where the equipment was located
- A copy of the rental list or invoice showing the item, if available
Our team will review the pickup status and related billing to ensure the rental record is accurate. Billing changes may require confirmation that the equipment pickup was completed.